Privacy Policy

Effective Date: 2025-01-01

Sprow (Adam Hjort Consulting AB) (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including our website, platform, and email communications.

1. Data Controller

Sprow (Adam Hjort consulting AB)
Vanadisvägen 21
113 46 Stockholm
Sweden
Email: info@sprow.co

For any questions about this Privacy Policy or your rights, please contact us at info@sprow.co.

2. Data We Collect

We may collect and process the following types of personal data:

Identification Data: Name, email address, and contact information.
Technical Data: IP address, browser type, device information, and usage statistics.
Survey Responses: Feedback and answers to surveys.
Communication Data: Information from emails or other correspondence with us.

We only collect data that is necessary for the purposes outlined in this Privacy Policy.

3. How We Use Your Data

We use your data to:

Provide and manage our services, including surveys and feedback collection.
Send transactional communications (e.g., notifications, surveys).
Analyze survey responses to improve our platform and services.
Comply with legal obligations.

Your data will not be used for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Contractual Necessity: To fulfill our contractual obligations, such as providing access to our platform and services.
Consent: When you have explicitly agreed to receive communications or share data with us.
Legitimate Interests: To improve our services, analyze usage, and ensure the security of our platform.
Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing

We do not sell or rent your personal data. We may share your information with:

Service Providers: Trusted third-party vendors who assist us with email delivery, analytics, and hosting services.
Legal Authorities: When required to comply with legal obligations or protect our rights.

All data sharing is conducted under strict agreements to ensure your data is processed securely and lawfully.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Under the GDPR, you have the following rights:

Access Your Data: Request a copy of your personal data.
Rectify Data: Correct inaccurate or incomplete personal data.
Erase Data: Request the deletion of your personal data, subject to legal or contractual obligations.
Restrict Processing: Limit how your data is processed in certain circumstances.
Data Portability: Obtain your data in a structured, machine-readable format.
Withdraw Consent: Revoke consent for data processing where applicable.
Object: Object to the processing of your data for legitimate interest purposes.

To exercise your rights, please contact us at info@sprow.co.

8. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no transmission of data over the internet is completely secure, and we encourage you to take precautions when sharing information online.

9. Cookies

We use cookies and similar technologies to enhance your experience and collect data about how you interact with our platform. For more details, see our Cookie Policy.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the “Effective Date” will be revised accordingly.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Sprow (Adam Hjort Consulting AB)
Vanadisvägen 21
113 46 Stockholm
Sweden
Email: info@sprow.co

If you are unsatisfied with how we handle your data, you also have the right to file a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten):

Integritetsskyddsmyndigheten (IMY)
Box 8114
104 20 Stockholm
Sweden
Email: imy@imy.se
Phone: +46 8 657 61 00